What Is ISO 20000 certification: Information Technology
ISO 20000 is a globally recognized Information Technology Service Management Standard, which has been designed in order to shape consistency. It is beneficial for not only employees but for clients too. This internationally recognized standard describes a set of management processes, which is responsible for delivering more effective IT services. The ISO 20000 certification was published by ISO and ICE, which stand for the International Organization for Standardization and The international Electoral Commission.
A number of countries are following the standard presently. It is applicable to any organization without considering its size or industry. The motto behind developing the standard to mirror the best practices according to the IT Infrastructure Library Framework. The certification comprises of two parts ISO 20000-1 and ISO 20000-2. Earlier, this standard was known as BS 15000. These days the adoption of ISO 20000 has grown quite rapidly and high in demand on the international level.